1. Purpose of Collecting Information
We collect users’ personal information in order to:

• Provide and improve the services on aibus.cweb.io.vn.
• Support customers, respond to inquiries and requests.
• Send notifications related to accounts or services.
• Ensure security and prevent fraudulent activities.

2. Information Collected
When using our services, users may be asked to provide:

• Full name, email address, phone number.
• Account login details.
• Technical information (IP address, browser, device used).
• Transaction history and system activity.

3. Scope of Information Usage
Personal information is used for:

• Account authentication and management.
• Providing services and features.
• Sending updates or product notifications.
• Analyzing and improving user experience.

4. Information Storage and Security

• Personal information is stored securely using advanced technical measures.
• Data will only be retained for as long as necessary for its intended purpose, unless otherwise required by law.

5. Information Sharing
We are committed not to sell or share personal information with third parties, except:

• When required by law or authorized government agencies.
• With service partners necessary to provide certain features (e.g., payment providers, cloud hosting services).

6. User Rights
Users have the right to:

• Access, edit, and update their personal information.
• Request deletion of data when no longer using the service.
• File complaints in case of violations related to personal data.

7. Changes to the Policy
We may update this privacy policy and will publicly announce such changes on our website.